My journey into UX/UI began while studying Web Design and Development at Napier University in Edinburgh. During that time, I worked as a software support representative at The Craneware Group, where I gained valuable exposure to real-world software environments. In my third year, I secured a year-long industry placement by proactively reaching out to Craneware’s Principal UX Designer (a pivotal move that introduced me to the world of user experience).

With a strong foundation in the product and domain, I quickly immersed myself in the UX team, contributing to everything from UI design and component creation to user research. I was soon trusted with my own project: modernising a 20-year-old legacy product and aligning it with Craneware’s Trisus cloud suite. At the end of my placement, I was offered a full-time UX role, and I made the decision to finish university after three years and continue my career in design.

I remained at Craneware for two more years, seeing Trisus Reference through to completion, before moving to the UX team at Current Health. There, I’ve continued to grow as a designer, working on complex, regulated healthcare products, learning from multidisciplinary teams, and staying driven by a passion for creating meaningful, user-centred experiences.